JConnect is the Boulder JCC’s registration portal which launched in the fall of 2019. Thank you for your patience as we switch registration systems. Here are some helpful tips for creating an account, logging in, and registering for programs.

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JConnect Frequently Asked Questions

How do I create an account?
Click here to follow our step by step instructions. 


Why do I get the "birthday and email are mismatched" error message?
Try using 01/01/1925 as your birthdate. Once in your account, you can update all your personal information.


Why do I need an account?
Your JConnect account serves as your portal to register for upcoming programs, view previous registration and transaction history, access/update your contact information, and more. 


What is my username?
Your username is the email address used to create an account. 


How do I add a member of my household (i.e. children, spouse, etc.) to my account?
1. Click on your user icon in the top right corner and select “Home”
2. Scroll down and locate “My Household” on the right
3. Click on the + sign and user image next to “My Household”
4. Create new contact by entering all required information and click “Save” 


Do I need to sign a media release and waiver to attend a program at the Boulder JCC?
Yes, all participants need to sign a media release and waiver to attend a program at the Boulder JCC. The media release and waiver only need to be signed once per calendar year. You will be prompted to read and sign the waiver during registration.  


How do I navigate back? I’m on the Waivers page and need to edit my registration.
To make adjustments in your registration from the Waivers page, click on the previous sections (highlighted in red below) to navigate back. 

How do I continue/finalize my registration?
During the registration process, always be sure to scroll to the top of the screen. There you will find your registration navigation bar and status. Using the Back, Next, and registration section buttons will allow you to continue and adjust your registration. 


Do I have to select “Pay” for a free event or program?
Yes, all events and programs need to be finalized by clicking the “Pay” button. 


Are all Boulder JCC programs available on JConnect?
When locating a program you would like to attend on the Boulder JCC website, you will be automatically directed to the correct system to register. Programs that have a fee will take you to the Jconnect registration system. You need a Jconnect account to register for these programs. Since April 2020, our free programs on Zoom will take you straight to the Zoom registration page. No account is necessary for these programs. Cherryvale Day Camp and Early Childhood Center enrollment remain on stand alone systems. 


Can I register my friends for a program on JConnect?
In general, to ensure we are capturing accurate information for each participant, each individual must register themselves in their own account unless they are a member of your household. 


Does my spouse need an account? I already have a login for JConnect.
Each household member over the age of 18 can have their own login and account in JConnect. Members of the household can view other household members and registrations for everyone in the household. Through your personal account, you can also manage your individual registrations. 


Where do I find my receipts?
When you register for a program, you will have the option to request a receipt. Enter your email address and a receipt will be sent accordingly.


How do I add a coupon code?
First, select the program you would like to register for and click enroll for the members of your household who will be attending. Then, click on the shopping cart at the top of your screen. A new window will open with a field for you to enter your coupon code.


How do I remove a program from my shopping cart?
If you have started the registration process for an upcoming event or program and decide to remove it from your shopping cart, click on "Summary" (to the left of your shopping cart on the top of your screen). You will see a trash icon on the top right which will remove the program from your shopping cart. 

I need more help.
If you need additional help or have more questions please call (303) 998-1900 or email